Refund Policy
Last updated:
Digital Services
Ready API provides digital subscription-based API services. Because of the nature of digital products, refunds are limited.
Eligible Refunds
Customers may request a refund only if:
- The subscription has NOT been activated.
- A duplicate payment was made.
- A payment was charged due to a billing error.
- Ready API is unable to activate the purchased subscription.
Non-Refundable Cases
Refunds are NOT available if:
- The subscription has been activated.
- The API has been used.
- The customer changes their mind after activation.
- The customer no longer needs the service.
- The customer violates our Terms of Service.
Technical Issues
If a technical issue on our side prevents access to the service, we will either:
- Resolve the issue.
- Extend the subscription period.
- Or provide a refund if the issue cannot be resolved.
Subscription Cancellation
Cancelling a subscription only stops future renewals. It does NOT refund the current billing period.
Contact
For refund requests, contact us through our Telegram bot or via the support channels on the dashboard.